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Responsible Gambling

Last updated: 28 October 2026

Gambling should be entertainment, never a source of income or stress. At Wolfbet we want you to stay in control of how much you spend and how long you play. This page explains the tools available on your account, how to get help, and the licence under which Wolfbet operates.

Need help now?

Email support@wolfbet.com with the subject line "Responsible Gambling Support" so your message is prioritised. 

If you are in immediate danger or feel you may harm yourself, contact your local emergency number straight away.

Account tools

The following tools can be activated by contacting support@wolfbet.com.

Temporary account exclusion

  • Take a break for a period you choose, from 24 hours up to 6 months.
  • Your account is inaccessible for the whole period.
  • No deposits or withdrawals can be processed during the exclusion.
  • Marketing communications are suspended.
  • The exclusion ends when the period you chose has passed.

Permanent account closure

  • Your account is closed and cannot be reopened.
  • Any remaining funds are returned to you before closure.
  • There is a 24-hour waiting period before the closure is final.
  • Your details are added to the self-exclusion list. 

Plan your play before you start

  • Set a budget for entertainment, separate from money you need for bills, rent or food.
  • Set a time limit for your session and use a phone alarm to remind you when it is up.
  • Take a break every 30 to 60 minutes.
  • Keep records of deposits, withdrawals and session length.
  • Don't play when you are upset, stressed or drinking.

The 10 rules of responsible gambling

  1. Set limits before you play. Decide your budget and session length first.
  2. Only gamble money you can afford to lose. Treat it as the cost of entertainment.
  3. Don't chase losses. A loss is not a debt the game owes you back.
  4. Take regular breaks.
  5. Don't gamble when upset or stressed.
  6. Understand the odds. Every casino game has a house edge over time.
  7. Keep track of time and money spent.
  8. Never borrow money to gamble. Don't use credit, loans or money meant for essentials.
  9. Balance gambling with other activities and with time spent with friends and family.
  10. Ask for help early if gambling stops feeling like entertainment.

Gambling with cryptocurrency

Price changes affect your budget

  • Crypto values can change quickly. A balance that looks large on paper may be worth much less next week.
  • Set your limits in a currency you know, such as your local currency, and check them regularly.
  • Don't increase your play because your crypto balance has gone up.

Transactions cannot be reversed

  • Cryptocurrency transactions are final. Check the address, network and amount before you confirm.
  • Keep a record of every deposit and withdrawal.

Keep someone informed

Crypto can make spending harder to notice. Consider sharing your limits with a trusted friend or family member, or using a spreadsheet or budgeting app to track gambling as an entertainment expense.

Warning signs

Spending more than you planned, using money meant for essentials, borrowing to gamble, lying about how much you have spent, and chasing losses with larger bets are warning signs. So are gambling to escape problems or bad feelings, feeling restless or irritable when you are not playing, neglecting work, family or friends, gambling for longer than planned, and repeatedly trying to cut down without success.

If you recognise these signs, take a break, use the account tools above and talk to someone you trust or one of the organisations listed below.

Get help

These organisations offer free and confidential support. Check the details on their websites before you contact them.

  • GamCare (UK): National Gambling Helpline on 0808 8020 133, open 24 hours a day, every day. Live chat is available on gamcare.org.uk. If you are calling from outside the UK, use live chat.
  • Gambling Therapy: free online support and counselling at gamblingtherapy.org.
  • Gamblers Anonymous: support groups and online meetings at gamblersanonymous.org.
  • Gam-Anon: support for family and friends at gam-anon.org.
  • National Council on Problem Gambling (US): helpline 1-800-GAMBLER (1-800-522-4700).
  • BeGambleAware (UK): begambleaware.org.
  • ResponsibleGambling.org: responsiblegambling.org.

If you live in another country, your local helpline may be listed on the organisations' websites above. 

Helping someone else

If you are worried about a friend or family member, start with a calm, private conversation and focus on what you have noticed, not on blame. Gam-Anon offers support to people in this situation, and the helplines above can advise you on how to approach the conversation.

Licence and operator information

Operator: Cipher Games Ltd, registration number 125414, registered address Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, MH 96960, Marshall Islands.

Licence: WOLFBET is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence no. ALSI-132405048-FI3. 

Age limit

Wolfbet is for adults aged 18 and over.

Frequently asked questions

What is responsible gambling?

Responsible gambling means playing in a way that is safe and within your means. It involves setting your own limits, understanding the risks and asking for help when you need it.

How do I know if my gambling is becoming a problem?

Look at the warning signs above. If you are not sure, contact support@wolfbet.com or one of the helplines listed on this page.

What responsible gambling tools does Wolfbet offer?

Temporary account exclusion (from 24 hours up to 6 months) and permanent account closure. To use either, email support@wolfbet.com.

Is my information kept confidential when I ask for help?

Communications with the support team are handled in confidence.

Contact the responsible gambling team

Email support@wolfbet.com with the subject "Responsible Gambling Support".

Our team can help with:

  • temporary or permanent account exclusion,
  • reviewing your gambling patterns and suggesting next steps,
  • connecting you with treatment and support organisations.

Gambling involves financial risk. Only play with money you can afford to lose. 18+.